Connected: SharePoint as Effective Customer Service Strategy
Wednesday, April 17, 2013
Automation is key when dealing with massive amounts of data that must be correlated and disseminated throughout a company. Being able to pull in information through handy online forms, or picking out phrases and words from emails that fill out the fields of a service ticket quicken the pace at which this data becomes usable.
- Published in Industry Solutions
No Comments
Inside Looking In: Productivity Management Software and Internal Service
Thursday, April 11, 2013
Productivity management software such as SharePoint becomes the lynchpin for keeping all disparate sectors of a business in the loop. The correlation of data through emails, tracking internal tickets through a properly cataloged database, and constant syncing of information germane to productivity are all services that can easily be established through SharePoint software.
- Published in Industry Solutions