Do It Your Way: Customize and Expand Your SharePoint Service Desk

By using SharePoint, the functionality of a service desk (or any ticket-based information system) can be fully implemented. SharePoint lays out a basic interface to pull whatever data is needed, including help desk tickets, maintenance schedules or inventory stock, for example, and makes it readily available for others to use.
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On the Dotted Line: SharePoint Services for Contract and Procurement Management

When you take a process such as contract and procurement management into the automated realm, there are multiple boons for both the hiring company and contractor alike. SharePoint architecture, with its ability to create, correlate and push data to multiple accounts and employees instantaneously, goes a long way towards efficiently handling contract management.
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At Your Service: Help Desk Call Center Software in SharePoint

-designed help desk call center software can save the day. Through the power of SharePoint, a call center worker can receive calls and requests through automated means and delegate the issues at hand to the right sectors of the company.
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