Helping Hand: Finding the Best SharePoint Customer Service Consultant
Tuesday, January 28, 2014
Any developer can set up a SharePoint server and throw some fancy bells and whistles on top; it takes a very good SharePoint customer service consultant to know how the system will best fit and meet the specific needs of your company. This is why choosing the best SharePoint customer service consultant can be the simple key to achieving a successful, smoothly running business.
- Published in Business Applications, Industry Solutions
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How Can I Help You: Advanced Call Center Software through SharePoint
Monday, January 20, 2014
Tech companies that oversee multiple product lines, and by extension have many troubleshooting avenues and resources, can receive a daunting number of call-ins. Having an effective pipeline to take calls, set up tickets, and make data available to multiple employees can hugely help any inbound or outbound call center. Using a SharePoint base for the program can streamline these processes, making for a more effective service.
- Published in Industry Solutions
Reap the Rewards of SharePoint Customer Service Management
Friday, January 17, 2014
It sounds like a well-worn adage for every business out there: develop and maintain good customer service. Any way that you can maximize the effectiveness of this vital aspect of your business is worth adopting, and Crow Canyon’s Customer Service Management for SharePoint does just that, making the process completely comprehensive and yet simple to use.
- Published in Business Applications
The Excellence of Excel Services in SharePoint: Part 2
Monday, January 13, 2014
As shown in Part 1 of this blog, Excel Services is a versatile service application that can be scaled out independently to many individual application servers running the ECS (Excel Calculation Server) service. Users can easily explore data and conduct analysis and Excel Services reports that use SQL Server analysis services data.
- Published in Industry Solutions
The Excellence of Excel Services in SharePoint: Part 1
Thursday, January 09, 2014
What is Excel Services and what is it used for? Among its multiple advantages and capabilities, it allows Excel workbooks that are uploaded to SharePoint to be shared, secured, managed, and used directly inside of a browser. In terms of Business Intelligence (BI), Excel Services in SharePoint provides a simple-to-use reporting tool for end users.
- Published in Industry Solutions
Well Worth It: SharePoint Workflow in the Workplace
Wednesday, January 01, 2014
SharePoint workflow is part of the larger SharePoint suite and is an invaluable tool for businesses that need fast and easy access to collaborative inter-departmental communication. This particular capability comes standard for all users of SharePoint, but can also be customized and specialized to an even greater degree, encompassing all aspects of your company’s function.
- Published in Industry Solutions