What is the Importance of Product Lifecycle Management?

A company must be able to properly send information about a product throughout the varying departments that have a hand in its success. This is where PLM, or product lifecycle management, becomes highly significant. A PLM system can bring immediate and long-term positives to a business.
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Automation with SharePoint for Effective Customer Service

For any organization that seeks to provide excellent customer service, having employees who are effective at interacting with customers is critical. Automation of routine tasks with our SharePoint-based Customer Support application is a very effective way to increase productivity and provide better customer support.
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The Change Out: Processes in CRM Project Management

The best kinds of companies have a keen understanding of their internal processes including the need for CRM project management. A major part of CRM project management is to understand these new factors and incorporate strategies to utilize or neutralize them.
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PR: Crow Canyon Software Releases New Reporting Tools for Microsoft SharePoint

Crow Canyon Software announces the release of two new Sharepoint reporting tools for its Service Desk, Customer Support, and Asset Tracking applications for Microsoft SharePoint.  These tools provide robust reporting and analytical capabilities for Crow Canyon’s applications.
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