Now that over 20 years has gone by, where are we in terms of the maturation of Notes vis-à-vis the growth of the platform leaders, Microsoft Office 365 and SharePoint? This may best be answered by looking at a technology that is accessible, current, and used by organizations worldwide: the cloud.
Now that the New Year is upon us, it’s time to have a look at what Microsoft’s flagship productivity suite, Office 365, has in store for us. In today’s blog article we’ll have a look at some specific new features as well as take a bird’s eye view of what technologies Microsoft will be pushing forward as the year progresses.
SharePoint HR Onboarding solutions can assist greatly for a complex process in managing Human Resources departments, particularly in larger organizations. As organizations grow, the responsibilities of HR departments become increasingly difficult to manage.
With SharePoint 2016 on the horizon, many organizations will contemplate whether or not to upgrade from SharePoint 2010 or 2013; companies not using SharePoint may decide that 2016 provides a good entry point into the SharePoint universe. With 2015 behind us, let’s look at factors potential SharePoint adoptees may want to consider, along with why SharePoint, at age 15, is still relevant today.
A good Help Desk solution can make all the difference to your organization. As mentioned in one of our recent articles, Six Features to Look for in a Help Desk System, a best-in-breed Help Desk can empower your company to take control of the customer interaction process while reducing the workload of your support personnel.
With an abundance of Help Desk solutions on the market, all of them vying for the attention of CTOs and COOs, separating the wheat from the chaff can be a tricky proposition – especially in a field where all claim to be the best! Let’s have a look at some of the features that a SharePoint-based Help Desk provides — features your team will want to consider when evaluating which solution is best for your organization.