We gave an overview of the advantages of using Applications Portals in a previous blog article. We explained how our applications use these portals to encourage users to engage with SharePoint. The portals give users a friendly, intuitive interface to interact with the Help Desk, the Support Desk, Purchasing, HR, or other business applications.
Application Portals differ from Intranets, Team Sites, and Comm Sites in that they are focused on the end user’s interaction with our applications. This means giving users the ability to create a request, view pending requests, search a knowledge base, browse a service catalog, see announcements, and other application-related functions.
As we documented in our whitepaper, Future Tech Trends in Office 365, the fastest growing trend in Office 365 / SharePoint — and, arguably, the entire IT ecosystem — is Artificial Intelligence (AI). In the Office 365 realm specifically, we’re talking about Office Graph.