×

Archives

  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • September 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • August 2015
  • June 2015
  • May 2015
  • April 2015
  • March 2015
  • February 2015
  • January 2015
  • December 2014
  • November 2014
  • October 2014
  • September 2014
  • August 2014
  • June 2014
  • May 2014
  • April 2014
  • March 2014
  • February 2014
  • January 2014
  • December 2013
  • November 2013
  • October 2013
  • September 2013
  • August 2013
  • July 2013
  • June 2013
  • May 2013
  • April 2013
  • March 2013
  • January 2013
  • December 2012
  • October 2012

Categories

  • Bots & AI
  • Business Applications
  • Industry Solutions
  • InfoPath Replacement
  • Microsoft Teams Integration
  • News & Press Releases
  • NITRO Studio
  • Remote Workforce
  • Security Management
  • Uncategorized

HOW TO SHOP

1 Login or create new account.
2 Review your order.
3 Payment & FREE shipment

If you still have problems, please let us know, by sending an email to support@website.com . Thank you!

SHOWROOM HOURS

Mon-Fri 9:00AM - 6:00AM
Sat - 9:00AM-5:00PM
Sundays by appointment only!
Questions? Email us at sales@crowcanyon.com
  • +1 (925) 478-3110

Crow Canyon SoftwareCrow Canyon Software

Crow Canyon Software

No-Code Business Process Automation for Microsoft 365, Teams, & SharePoint!

Call: +1 (925) 478-3110
Email: sales@crowcanyon.com

Crow Canyon Software
Offices in Benicia, CA & Wakefield, RI

  • HOME
    • ARIES HOMEPAGE
    • HOMEPAGE 4
    • ATHOS ONE-PAGENEW
  • Portfolio
  • HERO
  • FEATURES
    • BLOG
    • BLOG STYLE #2
    • s
    • s
    • CUSTOM SUBHEADERS
      • Sep
  • PAGES
    • THE COMPANY
      • ABOUT US
    • WORK & STORIES
    • DYNAMICS
      • F.A.Q.
    • SYSTEM
      • 404 PAGE
Free Demo
  • Home
  • Blog
  • Industry Solutions
  • SharePoint & Office 365 — Ideal Tools for Business Process Automation

SharePoint & Office 365 — Ideal Tools for Business Process Automation

by crowcanyon / Tuesday, June 13, 2017 / Published in Industry Solutions


At Crow Canyon we know that using our SharePoint software applications can contribute substantially to lowering costs and increasing efficiency, while providing better service to employees and customers. We know this because we have seen it happen for so many of our customers.

Our initial conversations with customers frequently involve discussing how a legacy system, such as their email or Excel-based help desk or customer support solution, is just not working well.

There are lost calls and unfulfilled requests. Response times are slow. Employees and customers are dissatisfied with the quality of service they receive.

On the other end of the spectrum, people tell us about the overly complex and expensive custom solutions that were put in place. But now they are outdated or too much trouble to use. They often need updates or revisions to those solutions due to changes in their businesses, but the costs of doing that are prohibitive. They come to us to find a more reasonable, yet fully effective solution.

Why Our Business Process Automation Works

Our SharePoint & Office 365 applications are able to provide cost-effective, efficient solutions to many business process issues.

We have improved the support and service at organizations throughout the world. For example, one company manufactures and services specialty computers. When there is an issue with one of these computers, their customers call the company’s support center. Our Help Desk for SharePoint manages these issues, problems, and requests.

If the Support Rep cannot solve the issue over the phone or by email, the next step is to have the specialty computer shipped to the manufacturing plant for repair. In our system, the Support Request is escalated to become a Service Ticket.

Service Ticket Tracking

Ideal Tools for Business Process Automation

The Service Ticket involves tracking the issue – shipping the computer to the factory, doing the repair, and sending the fixed computer back.

The Service Ticket incorporates processes such as approval to ship the device, intake, analysis of the problem, generating a quote for repair, and tracking the computer through to its return to the customer.

By implementing our SharePoint software, this manufacturing company was able to streamline their business processes to provide faster response, efficient service delivery, and lower costs.

We have many examples like this of our SharePoint or Office 365 software improving and enhancing business processes for better service and reduced costs. See our Success Stories page for more customer studies.

Our SharePoint / Office 365 applications are adaptable and flexible enough to provide a wide range of Business Process Automation capabilities. Our customers are able to provide better service, quicker turnaround times, higher productivity, with more satisfied employees and customers, while lowering costs. That, after all, is the ultimate goal of BPA.

Contact Us to book a live online SharePoint or Office 365 application demonstration – we can create a custom combination of applications for you!

  • Tweet
Tagged under: Business Process Automation

What you can read next

Microsoft Lists bring more options for SharePoint Lists
SharePoint IT Ticketing System: A Case Study in Help Desk Management Software
Let SharePoint Automate Your Check Voucher System

Categories

  • Bots & AI
  • Business Applications
  • Industry Solutions
  • InfoPath Replacement
  • Microsoft Teams Integration
  • News & Press Releases
  • NITRO Studio
  • Remote Workforce
  • Security Management
  • Uncategorized

Recent Posts

  • PR: NITRO Studio Brings Business Process Automation to Microsoft 365 GCC High Users

  • Working from Home

    Crow Canyon Software Reacts to Capital’s Major Investment in Nintex

  • PR: Crow Canyon Software Awarded GSA Schedule 70 MAS Contract

  • Crow Canyon Software reacts to TPG Capital’s Major Investment in Nintex

  • Approvals: Critical Component of Many Business Process Workflows

Crow Canyon Software Logo

Crow Canyon builds upon your existing collaboration platforms in Office 365 and SharePoint to give your staff the tools they need to drive business process automation. Pick and choose the best solution for your organization.

  • Business Applications
  • Company Overview
  • NITRO Studio
  • Partners & Resellers
  • Solutions
  • Newsroom
  • Services
  • Purchase
  • Resources
  • Careers
  • Support
  • Request a Demo

Questions? Contact Us!

+1 (925) 478-3110
Email: sales@crowcanyon.com

Crow Canyon Systems, Inc.
Offices in Benecia, CA & Wakefield, RI

  • GET SOCIAL

© 2021 Crow Canyon Systems, Inc. All rights reserved. Privacy Policy | Disclosure Agreement | Cookie Policy

TOP