Crow Canyon Systems, provider of business applications for Microsoft SharePoint and Office 365, will showcase its IT Help Desk in a free webinar January 26. Whether searching for a new help desk, seeking solutions to streamline business processes, or simply looking to do more with SharePoint or Office 365, attendees will benefit from this webinar as Crow Canyon shows how its IT Help Desk for SharePoint and Office 365 meets real business needs.

Our Help Desk — in fact, all our applications — come with extensive capabilities for customization. There are the native SharePoint capabilities (List Settings, Views, Columns, etc.), but we also supply an enhanced platform of web parts and apps that greatly extend the power of SharePoint or Office 365. This platform of tools allows admins to customize the UI/UX, the workflows, alerts, notifications, categorization, approval processes, and much, much more.

A good Help Desk solution can make all the difference to your organization. As mentioned in one of our recent articles, Six Features to Look for in a Help Desk System, a best-in-breed Help Desk can empower your company to take control of the customer interaction process while reducing the workload of your support personnel.

With an abundance of Help Desk solutions on the market, all of them vying for the attention of CTOs and COOs, separating the wheat from the chaff can be a tricky proposition – especially in a field where all claim to be the best! Let’s have a look at some of the features that a SharePoint-based Help Desk provides — features your team will want to consider when evaluating which solution is best for your organization.

An IT Help Desk for SharePoint is a crucial tool in today’s business world for managing service requests, improving IT communications and enhancing IT efficiency. A SharePoint IT Help Desk service customized for your business needs will provide an effective solution for following a ticket through the entire process.